Auto Service · Tire · Parts
Find Out What's Really Happening on Your Service Drive
Your techs are great with cars — but how's the customer experience at the counter? Stinger sends certified shoppers in as real customers and turns every visit into an AI-scored coaching report.
100% RISK FREE — YOU ONLY PAY AFTER YOUR SHOP IS COMPLETE
Stinger CX Report
92/ 100 CX Score
- Greeting & first impression98%
- Service & product knowledge90%
- Compliance & ID checks95%
- Cleanliness & environment88%
Why operators choose Stinger
Service-drive evaluations
From the first greeting to the final estimate hand-off.
Upsell & honesty checks
See how recommendations are presented to customers.
Multi-bay benchmarking
Compare CX across every location and shift.
72-hour reports
Photos, scores, and an action plan your GM will actually use.
How it works
1
Tell us about your business
Add your locations and define your ideal customer. AI builds the shop scenario.
2
A certified shopper visits
A vetted shopper experiences your business as a real customer.
3
Get your AI-scored report
Photos, scores, and a coaching plan in 72 hours — pay only after it lands.
See your true customer experience
Risk-free. Pay only after your first shop report is delivered.