One missed ID check can end the business. We'll tell you before it does.
Stinger sends certified secret shoppers trained on T21, FDA, and your state's tobacco laws into your shop — then turns every visit into an AI-scored CX and compliance report. 72-hour delivery. You only pay after the shop is complete.
Every visit, scored on six dimensions.
ID Verification & T21
Did the cashier ask, scan, and verify? We document every step — birthdate math, expiration, jurisdiction, and the universal under-30 rule.
PMTA & Flavor Compliance
We photograph displays and flag any unauthorized SKUs, banned flavors, or state-restricted products that could trigger an inspection.
Product Knowledge
Can your associate recommend the right nicotine strength, mod, coil, or disposable? We score the conversation against your menu.
Customer Experience
Greeting, wait time, attentiveness, store cleanliness, music level. The texture of every visit — captured the way a real customer feels it.
Upsell & Attach Rate
Did they suggest a second juice, a coil pack, or a better device? Vape margin lives in attach. We measure who's asking and who's leaving it on the counter.
Speed & Throughput
From walk-in to walk-out. Long lines kill repeat visits — we time every transaction and benchmark against your other locations.
Three steps. No setup fees, no contracts, no minimum.
Spin up your first vape-shop scenario in under five minutes. Pay nothing until the shop is in the books.
Tell us about your shop
Add your locations and a few details — what you sell, who walks in, and the state laws you operate under. StingerAI builds your custom scenario.
Certified shopper visits
A vetted, age-verified shopper walks in unannounced as a real customer. They request a flavor, ask product questions, and quietly evaluate every touchpoint.
AI-scored report in 72hrs
You get scored categories, photo and video documentation, named coaching priorities, and a shareable PDF for your district managers — all in your inbox within 72 hours.
Pay only after the shop.
Basic ID Check Verification
Confirm every cashier, on every shift, is verifying ID the way your license requires.
Elite Questionnaire
Write your own questions — coil knowledge, brand-specific upsell, mystery purchase scenarios.
Full Storefront Audit
A deep, hour-long evaluation built for chains and high-volume locations under regulatory pressure.
The regulator only needs to catch you once. We catch it first.
FDA undercover buys are surging. State excise audits are tightening. Local PD compliance checks are running monthly in most metros. Stinger gives you the same intel on your own shop — before someone with a citation pad does.
Federal Tobacco 21. Universal under-30 carding evaluated on every visit.
PMTA & deemed products. Photo audit of displays for unauthorized SKUs.
Flavor and excise rules. Scenarios tuned to your state's specific restrictions.
PACT Act readiness. Verifies face-to-face delivery and shipping practices.
Operators who quit guessing.
“We caught a cashier missing IDs three shops in a row. He didn't last a week. Stinger paid for itself in one avoided fine.”
“The 72-hour report and named coaching plan is the part that surprised me. My district managers stopped guessing what to talk about in 1:1s.”
“Pay-after-the-shop is the only reason we tried it. We've stayed for the photos and the AI summary — both are better than I expected.”
Run your first shop. Pay only if it's worth it.
You don't owe Stinger a dollar until the shop is complete and the report is in your hands. If it doesn't help you protect your license and grow your CX, you walk.